Q: What is clublistnow.com?
A: Clublistnow.com is a service designed to bring event planners and event goers together in one place. Planners and promoters post their events on clublistnow.com to offer clublistnow.com visitors special privileges - either discounted or free entry or discount presale tickets.
Q: Does clublistnow.com guarantee the terms offered by the event planners and promoters?
A: No - Clublistnow.com does not guarantee anything. We have agreements with the advertisers that post their events and we monitor feedback from our customers who report their experience to us. Our policy is to cancel member promoters/planners who have illustrated a track record of misleading consumers.
Q: I purchased a ticket for an event and I can’t go. Can I get a refund?
A: Refund requests must go through the event planner. Our terms and conditions state that all sales are final. We only authorize refunds if an event was cancelled, otherwise refunds are only initiated by the promoter/event planner who posted the event on our website. Please contact that venue/promoter/event planner who posted the event and request them to initiate a refund. If a refund is authorized we will refund the face value of the event tickets to the credit card used for purchase. The service fee charged by clublistnow.com is non-refundable.
Q: I have purchased tickets to an event or signed up for a guest list, how can I learn about the dress code, parking, event hours etc?
A: Clublistnow.com does not have specific information about the events posted on our site other than the information posted by the promoter/event planner. If you have questions please contact the event planner directly or call the venue where the event will be hosted.
Q: I signed up on a guest list and did not receive the benefits promised when I arrived at the event.
A: If you signed up for an event and were denied the promised guest list privileges and you conformed to the posted dress code please contact us directly at firstname.lastname@example.org. Please mention the venue, the event date, and describe the person who denied you services. We will work with the promoter/event planner to rectify your concern, and cancel their membership if they do not conform to our terms and conditions. We work hard to provide a consistent service to our visitors and will cease our relationship with promoters/event planners if they do not deliver promised benefits.
Q: I have provided my email address to sign up for event or to purchase a ticket. Who will use this information?
A: Our terms and conditions are very clear regarding your private information. Event planners and promoters use clublistnow.com to offer discounts for their events and shows in return for your email address. This enables them to inform you about future events and offerings. By agreeing to our terms and conditions you are agreeing to receive email notices from both clublistnow.com and the member promoter/event planner whose event you signed up for. Member promoters/event planners have to agree to our stringent guidelines regarding the use of this information. They must comply with all CAN-SPAM laws when using your information to send you information. They must use a third party email solution with a simple unsubscribe link within each message they send out. If you want to unsubscribe from their list simply follow the directions in the email. If you feel one of our member promoters/event planners is sending you emails in violation of this policy please forward it to email@example.com and include any information that would help us investigate the issue.
Q: I entered my credit card information on your site. Who gets this information?
A: Due to very strict regulations regarding credit card data we do not get your credit card info. You enter your info on an encrypted SSL page. Look for the “s” in your the URL of the purchase page https://www.clublistnow.com/purchase. It means the connection is secure and the data is encrypted. Our credit card processor simply lets us know whether or not the funds were approved and transferred.
The promoter/event planner who is selling tickets on our site will see only your name, email address, number of tickets purchased, and the last four digits of your credit card number so that they can confirm the card upon arrival at their event.
Q: Can I post an event?
If you are a bonafide event planner or promoter who has the right to host an event at a specific venue on a specific date you may sign up as a member and post events. You must have a flyer or artwork for the event that you plan to produce and you must fill out the forms accurately so that the event lists correctly with the adequate information. You also must accurately define guest list terms and honor those terms at the entrance to your event.